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Helpful questions and answers

  1. What form of training do you offer?

    We train people in advanced telephone answering techniques. The training teaches you how to answer phones for organizations or your business and how to handle complaint calls and difficult callers. You would learn how to answer phones like a professional.

  2. Where do I get this training?

    The training is available wherever there is Internet access. It could be at home, in your office, (if you are working) in any internet café or even at a friend’s home or office where there is Internet access.

  3. What are the requirements for this training?

    You would need a working email address and then access to the internet anywhere: at home, in an office or at an Internet cafe and ability to type your emails.

  4. When is the training starting and what's the duration?

    Training starts on the 11th of May for people who have registered. However, you can register and start any other time after that. The training last for 6 weeks

  5. How do I register?

    Registeration is online. Click on register and you would be able to register immediately.

  6. How much are the fees?

    The fee is P699 or equivalent in dollars which covers training, course material and the certificate. Discounts are available for early registeration.

  7. How do I pay the fees?

    By directly depositing money into our bank account wherever you are within Botswana, through Western Union, Postal order or online payment using ATM credit or debit cards. See payment details

  8. Do I get a certificate after the course?

    Yes, a certificate will be mailed to you from a genuine government registered and accredited institution- Gaborone Universal College of Law-if you are able to complete the training.

  9. Where is the school located?

    The school is located at Unit 5, First Floor, Gaborone Delta (along old Lobatse Road, Above Caltex Filling Station)

  10. What opportunities do I stand in having this certificate?

    If you are a job seeker, it gives you advantage over others who have not had any training at all. If you are working already, it gives you opportunity to prove to your employer that you are serious and deserves a better pay and treatment.

  11. For assurance’s sake where are you located?

    Our office is located at Plot 64, Unit 2b, International Commerce Park Gaborone. Phone: 00267 3187156